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Dutch/Flemish Speaking CS For Booking.com - Paid Relocation To Greece at Mercier Consultancy Group. Mercier Consultancy MD is seeking enthusiastic Dutch/Flemish Speaking Customer Service representatives to support Booking.com, with an exciting opportunity for fully paid relocation to Greece. As a Customer Service Agent, you will be the primary point of contact for Booking.com customers, providing exceptional support and ensuring an outstanding customer experience.. Key Responsibilities. . Handle customer inquiries and resolve issues via phone, email, or chat in Dutch/Flemish.. . Provide accurate information about Booking.com's services, bookings, and policies.. . Manage customer complaints professionally and offer effective solutions.. . Maintain records of customer interactions and transactions using appropriate tools.. . Collaborate with internal teams to improve customer satisfaction and service quality.. . Adapt to new processes and technologies to optimize customer support.. . . Fluency in Dutch and/or Flemish (written and spoken) is mandatory; proficiency in English is a plus.. . Previous experience in customer service or a related field is preferred.. . Strong problem-solving skills and ability to handle difficult situations with empathy.. . Excellent communication and interpersonal skills.. . Ability to multitask and work efficiently in a fast-paced environment.. . Willingness to relocate to Greece with full relocation support provided.. . Basic computer skills and familiarity with CRM systems are advantageous.. . Company Location: Cyprus.