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Dutch Speaking Customer Service Agent Financial Services - 2000 euro Per Month at Mercier Consultancy BG. Mercier Consultancy is delighted to offer the position of Dutch Speaking Customer Service Agent in our Financial Services division, with a competitive salary of 2000 euros per month. In this crucial role, you will serve as the main point of contact for our Dutch-speaking clients, providing them with first-class support and assistance with their inquiries about financial products and services. Your goal will be to deliver accurate information, resolve issues efficiently, and ensure a high level of customer satisfaction. We are looking for individuals who are motivated, passionate about finance, and committed to exceptional customer service.. Responsibilities. . Provide timely and effective customer service to Dutch-speaking clients via phone, email, and chat.. . Inform customers about our financial products, services, terms, and account management procedures.. . Assist clients by troubleshooting issues related to their accounts and transactions.. . Document customer interactions and feedback meticulously in our systems to facilitate follow-up.. . Collaborate with colleagues to enhance overall customer experience and streamline processes.. . Maintain knowledge of current financial regulations and company offerings to provide informed assistance.. . Collect customer feedback and suggestions to drive service improvements.. . . Fluency in Dutch and English, both written and spoken.. . Experience in customer service, preferably in the financial services sector.. . Strong communication skills with a commitment to customer satisfaction.. . Effective problem-solving skills, with the ability to remain calm under pressure.. . Knowledge of financial products and services is a plus.. . Proficient in using customer service software and various financial applications.. . Ability to work both independently and collaboratively in a team-oriented environment.. . Company Location: Greece.