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French Customer Support Representative - Remote at apply2day. Looking for a role where your love for the French language and helping others plays a major factor? We are hiring on behalf of our client for the role of . French Customer Support Representative - Remote . in Greece! In this opportunity, you will be part of a fast-paced team, enjoying flexible working hours, and have the chance to grow within a company that's focused on delivering top-quality customer service.. Responsibilities. . Manage incoming chat, mail or phone calls.. . Identify and assess customers’ needs to achieve satisfaction.. . Build relations of trust through open and interactive communication.. . Provide accurate, valid, and complete information by using the methods/tools.. . Keep records of customer interaction, process customer accounts and file documents.. . Follow communication procedures, guidelines, and policies.. . . Fluency in . French . (C1 - C2). . Very good command of . English . (B2 – C1). . Good MS Office skills.. . Strong phone contact handling skills and active listening. . Excellent communication and presentation skills.. . Customer orientation and ability to adapt/respond to different types of characters.. . Ability to multi-task, prioritize, and manage time effectively... . Company Location: Greece.