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Junior Process Analyst at Kentro. Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities.                                                . By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve extraordinary milestones.. Kentro is hiring . Junior Process Analyst. to support the Kentro enterprise while aligned with the Quality Director in the Chief Experience Office (CxO). The process analyst will identify opportunities to improve processes and workflows to remain competitive in our industry. Process analysts meet with company managers and stakeholders to identify areas for improvement and develop strategies to enhance business processes.. Responsibilities:. Gathers and processes data to identify process performance areas.. Revises and drafts processes, procedures, and documentation aligned with ITC’s Quality Management System and tailored for customer operational environments. Audits program SharePoint repositories for compliance and completeness, working with PMs and Task Leads to populate missing artifacts and improve the quality of deliverables when possible.. Collects and documents business requirements for project and process improvement/automation efforts.. Creates workflow and process designs to boost organizational effectiveness.. Creates and presents process reports for stakeholder approval.. Monitors the efficacy of updated workflows.. Helps drive process improvement across contracts, calls, and task orders by bringing high-quality examples to a broader audience to increase the quality of all contract deliverables.. Creates and maintains the annual Contractor Performance Assessment Report (CPAR)/Performance Assessment Report (PAR) Self-Assessment TEAMS Planner and Calendar. Collaborates with PMs and Task Leads to help create compelling annual performance evidence. Maintains the CPAR Repository by running reports and uploading completed evaluations quarterly. Meets with corporate stakeholders to discuss business priorities and improvement opportunities.. Stays up to date with the latest business practices and technologies.. Location: . Hybrid – McLean, VA. Bachelor's degree in business, information technology management, or similar.. 0-2 years’ experience as a process analyst.. Excellent written and verbal communication skills.. Analytical and problem-solving skills.. Good interpersonal and interviewing skills.. Preferred:. Knowledge of the Microsoft Professional Suite (Outlook, Word, Excel, PowerPoint). Knowledge of SharePoint. Company Location: United States.