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Project Manager at Carbyne. 💡 Who We Are. Hi there! We’re Carbyne, and every day, we’re on a mission to revolutionize public safety. As the global leader in emergency collaboration technology, we’re building a cutting-edge platform that helps save lives—think live video streaming, real-time chat, and precise location tracking. . Our tools empower emergency teams to respond faster and smarter, ensuring help reaches those in need ASAP! With partnerships with tech giants like Amazon, Microsoft, and AT&T, we’re innovating life-saving solutions for over 400 million people worldwide . Are you ready to make a difference with us? Let’s do this! . 🚀 About the Role. In this position, you’ll play a critical part in advancing Carbyne’s mission! . We’re seeking a Project Manager who will manage successful projects to ensure that our deployments are delivered on time and produce the desired results. In this role, you will be orchestrating all project-related activities, managing timelines, and bringing the required resources to support the project's success (both from Carbyne and its partners). You will be responsible for the successful day-to-day relationship between customers, partners, and Carbyne and work with relevant team members to create any required documentation requests. You will be meeting the customer regularly, following up on their needs and expectations making sure they get the best possible service expected.. 🎯 Here’s What You’ll Be Doing. . Oversee deployments from initiation to execution for assigned customer projects. . Coordinate and work closely with partners and customers to ensure a successful implementation process and customer satisfaction. . Create/manage commercial and pilot project plans . . Effectively manage & communicate project tasks and commitments with the Carbyne team and other relevant stakeholders. . Manage customer expectations, project schedules, and determine resource needs. . Identify business development and "add-on" sales opportunities as they relate to specific projects. . Lead internal, customer, and partner meetings to set expectations for all involved in the process. . Establish, develop, and manage key relationships with partners and customers. . Optimize and improve the work process and methodologies. . Collaborate with additional project resources to ensure smooth deployments to meet project expectations. . Communicate internal and external project updates.. . Identify risks, escalate early and work to identify the path forward that won’t delay the timeline. . . 🔑 What You Bring:. . Have 3 - 5 years experience in a similar position in a B2B SaaS company, managing an entire project lifecycle. . MUST possess a PMP or CAPM certification. . . Proven experience in working closely with R&D teams on product execution, technical team members, C-suite engagement for B2B SaaS or similar Command Staff engagement for B2G customers. . Strong leadership, management, and organizational skills. . Strong analytical and research skills - proven experience in using data and user research to glean customer insights, including directly interfacing with users. . Proven ability to work with cross-functional groups and drive decision-making. . Self-motivated with a hands-on approach. . Ability to thrive in a fast-paced, start-up environment. . Willingness to travel (domestically) 25%-35% of the time . . Experience with Public Safety organizations preferred. . . Bonus points for: . . Experience in ESInet and I3 technologies. . Experience in cloud based deployments. . Feeling unsure because you don’t check every box? Don’t worry, we’ve been there too. At Carbyne, we value passion, potential, and a willingness to learn. If this role excites you and aligns with your career goals, we encourage you to take a chance and apply! You might be exactly who we’re looking for!. Company Location: United States.