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French Speaking Customer Service for Telecommunications industry at Patrique Mercier Recruitment By Ierotheos. Patrique Mercier Recruitment is excited to offer a fantastic opportunity for a French Speaking Customer Service Representative in the Telecommunications industry, based in Athens, Greece. In this vital role, you will provide outstanding support to French-speaking customers, addressing inquiries related to telecommunication services and technical issues. Your commitment to delivering excellent customer service will be crucial in enhancing client satisfaction and loyalty. If you have a passion for telecommunications and strong communication skills, we would love to hear from you!. Responsibilities. . Provide high-quality customer service to French-speaking clients regarding telecommunications products and services.. . Assist customers with inquiries, billing questions, and technical support.. . Document all customer interactions accurately in the CRM system for follow-up and tracking.. . Collaborate with technical teams to resolve customer issues in a timely manner.. . Stay updated on telecommunications trends and product offerings to provide informed assistance.. . Build strong relationships with customers, promoting brand loyalty and repeat business.. . . Fluency in French and English; additional language skills are a plus.. . Experience in customer service, preferably in the telecommunications or technology sector.. . Strong communication and problem-solving skills.. . Proficient with CRM systems and basic computer applications.. . Detail-oriented and organized with the ability to multitask effectively.. . Ability to work well both independently and as part of a team.. . Able to relocate to Athens, Greece.. . Company Location: Greece.