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Minor Works Engineer at FAFS Fire & Security. Minor Works Engineer - London & Surrounding Regions. FAFS Fire & Security specialises in designing, installing, commissioning, and servicing automatic Fire Detection, Protection and Alarm Systems in and around Greater London. We are currently looking for a new Minor Works Engineer, specifically covering the London region.. Basic Salary – £48,000 per annum subject to experience. Pension, Life Assurance & much more.. – . Please see our generous remuneration packages below. FAFS Minor Works Engineers . You will work closely with the Minor Works / DRS Team on remedials, repairs, investigations, small installations, critical failures, investigations, and take-over service support, from inception through to completion on Fire Alarm and Security Systems. You will strive to deliver world-class customer service and exceed customers’ expectations.. . Liaise with the Minor Works and Service Desk on all troublesome sites, including any critical issues. . . Work closely with subcontract labour and onsite clients.. . Maintain Fire & Security Systems in your region when demand requires.. . Ensure effective communication with customers and schedulers when planning site visits. . . Utilise all customer portals as directed in accordance with the customer requirements. . . Assist the team with any other works. . . From time to time, you may be required to support the Service Engineers on particular jobs and occasionally work slightly out of your designated postcode area. . . Plan and respond to routine and reactive call visits in your area. . . Maintain your stock levels with support from the Stores team. . . Attend training sessions as and when required. . . Attend Engineering team meetings as and when required. . . Identify any personal training and development needs to help you provide the best possible customer service. . Who We’re Looking For. . Good all-round knowledge of Fire and Security Systems. . . Experience of working in a similar role previously - Fire & Security Installation Experience (minimum of 2 years) . . Technical background in the electrical/electronic industry. . . Experience in front-line customer contact preferred.. . Knowledge of current industry standards and able to commission multi-disciplined systems. . . Self-motivated and able to organise workload, with the ability to work on own initiative. . . Highly organised, professional and computer literate. . . Full UK Driving Licence with good driving experience . . Be able to pass security and background checks for access to customers' premises . . Company Location: United Kingdom.