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Portuguese Speaking Customer Service for Real Estate industry at Mercier Consultancy MD. Mercier Consultancy MD is excited to invite applications for the role of Portuguese Speaking Customer Service Representatives in the real estate industry. This position is perfect for individuals with a passion for real estate and a commitment to excellent customer service. As a representative, you will assist clients in Portuguese, guiding them through their inquiries related to properties, transactions, and market trends.. Key Responsibilities. . Manage customer inquiries regarding real estate services, property listings, and market information via phone, email, and live chat in Portuguese.. . Provide insights on property features, pricing, and neighborhood information.. . Assist clients with the process of buying, selling, and renting properties, ensuring clear communication at all stages.. . Document customer interactions and ensure follow-up on all inquiries.. . Collaborate with real estate agents and administrative staff to facilitate smooth transactions.. . Stay updated on real estate market trends and changes to inform clients accurately.. . . Fluency in Portuguese (both written and spoken) is essential; knowledge of English is beneficial.. . Experience in customer service, preferably within the real estate sector.. . Strong verbal and written communication skills with a customer-focused approach.. . Ability to handle sensitive situations with professionalism and empathy.. . Attention to detail and strong organizational skills.. . Proficiency in using customer relationship management (CRM) systems and basic office software.. . Willingness to work flexible hours, including evenings and weekends if necessary.. . Company Location: Greece.