Swedish Speaking Customer Service for HealthTech Company - Work In Greece at Mercier Consultancy MD. Mercier Consultancy MD is excited to present an opportunity for Swedish Speaking Customer Service Representatives for a leading HealthTech company, with the unique chance to work in beautiful Greece. This role is perfect for individuals who are passionate about healthcare technology and want to make a positive impact in the lives of customers. As a representative, you will provide exceptional support to clients in Swedish, addressing their inquiries related to health technology products and services.. Key Responsibilities. . Handle customer inquiries about HealthTech products, services, and support via phone, email, and chat in Swedish.. . Provide comprehensive information regarding product features, usage, and troubleshooting.. . Assist customers with account management, order processing, and technical issues.. . Resolve customer complaints and concerns promptly to ensure satisfaction.. . Document all interactions accurately in the CRM system for effective follow-up and record-keeping.. . Collaborate with technical teams to address complex customer issues and improve service delivery.. . Stay informed about developments in health technology to provide clients with up-to-date information.. . . Fluency in Swedish (both written and spoken) is essential; knowledge of English is a plus.. . Experience in customer service, preferably in the HealthTech or healthcare industry.. . Strong communication and interpersonal skills, with a focus on customer satisfaction.. . Ability to troubleshoot and resolve inquiries effectively and efficiently.. . Proficient in using customer service software and CRM applications.. . Ability to manage time effectively and prioritize tasks in a fast-paced environment.. . Willingness to relocate to Greece and work flexible hours, including evenings and weekends if necessary.. . Company Location: Ireland.
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