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Deputy Email Director at Middle Seat. The Deputy Director reports to the Email Director and assists in elevating the performance, systems, and creative output of Middle Seat’s Email Team. . This role is designed to provide strategic execution support, content quality leadership, and operational coordination across the email team — ensuring that we deliver best-in-class digital fundraising programs to our progressive clients.. The ideal candidate will have a deep background in political copywriting, email program execution, digital fundraising strategy, and creative quality control, with a demonstrated ability to manage and coach others, improve systems, and execute quickly under pressure.. Job Responsibilities. Creative & Content Quality Ownership . . Ultimately responsible for Middle Seat’s high standard of content quality across all email clients. . . Identifies areas for improvement or standardization. . Regularly write high-impact fundraising copy or concept outlines for priority clients. . Provides individualized high-level editing and feedback on email drafts, especially for junior staff. . Create and lead trainings, workshops, coaching sessions, or other internal resources to bolster overall creative quality from members of the team. . . Ultimately responsible for all email team client calendars. . . Ensures that all email team clients have optimized, regularly-updated email calendars. . Trains team members on developing client calendars. . Provides feedback on client calendars and calendar development to ensure that structure, cadence, topics, etc. are ideal. . Ensures team members are pitching effective email hooks and ideas, as well as exploring new and novel tactics and approaches. . Trains team members on identifying, developing, and pitching email hooks. . . Manages the email team’s content review, revising, editing, and approval processes. . . Ensures that team members have built quick, efficient, and effective approval processes. . Troubleshoots, provides feedback on, and revises approval processes when necessary. . . Client Oversight + Management . . Provides flex capacity to pods and clients. . . Act as an ultimate back-up for email team pods — stepping in on any aspect of client service when the pod’s back-up systems aren’t enough or workload surges. . Serve as a full interim client lead during sudden transitions, as needed. . . Acts as a leadership representative on key accounts, providing high-level client oversight and management, owning client relationships, and driving performance. . Responsible for onboarding and offboarding designated clients from team. . . Ensures that onboarding decks and checklists are built out and onboarding meetings are held. . Helps transition email pods onto new clients. . Manages the process of standing up new CRM and ActBlue instances. . Delegate this process; subsequently oversees this work, providing. . guidance and feedback as needed.. . Helps train team members on new client onboarding and CRM setup. . . Oversees overall client satisfaction and performance for designated email clients (beyond the content and calendar oversight detailed above). . . Ensures that team members build and maintain strong, productive client. . relationships with all clients. . Ensures that team members build effective, successful email programs with strong email deliverability. . Triages email-related client challenges. . Reviews and edits reports, memos, slide decks, projections, and other key deliverables from team members. . Is responsible for the client email program’s structure, performance, and efficacy. . . Systems & Operational Support . . Directly manage associate principals and principals on the email team. . . Hosts regular check-ins to discuss professional development, performance, growth, goals, etc.. . Produces and delivers semi-annual performance evaluations for each direct report. . Oversees team member professional development goals, training, and growth. . Works with direct reports to develop and actualize professional development goals. . Ensures that team members have accurate job descriptions and know the available paths of advancement for growth. . . Manages recruitment, hiring, and onboarding for all new team members on the team except for those in management or leadership roles. . . Focuses on helping build a diverse team. . Works with email director to build out staffing plans that align with budgetary goals and capacity needs. . Has the ability to hire, fire, and discipline members of the team. . . Along with the director and email manager, lead weekly team meetings as well as occasional trainings, workshops, brainstorms, and other team-wide meetings. . Assist director in all large-scale team projects related to the success and growth of the team, including. . . Developing new processes, tools, and guidance. . Coordinating cross-pod adoption of new processes, tools, and guidance, including creating documentation and trainings. . . Assist director in frequently reviewing email team work for accuracy, functionality, and alignment with best practices. . Assists director in managing the email team budget. . . Is responsible for achieving email team profitability goals. . Ensures that email team clients are profitable; ensures that the email team is receiving revenue that is commensurate with the value of their work on clients. . Ensures that employee pay is fair and equitable, and that merit raises are provided commensurate with employee growth and contributions. . Develops new pricing structures, email products, and revenue streams to boost team profitability. . . Assists the director in managing email team time tracking and timesheets. . Ensures timesheets are completed on schedule. . Other responsibilities as requested. . Contribute to broader company leadership . . Assist director with sales and marketing tasks. . Serves as a member of Middle Seat’s Leadership Team; helps guide and inform company growth, development, and direction. . . 6+ years of relevant experience in email fundraising (or similar). . Experience with people management. . Mastery of several common CRMs or fundraising platforms (ActionKit, ActBlue, ActionNetwork, EveryAction, etc.). . Ability to quickly learn new tools and CRMs. . Mastery of email writing for fundraising. . Understands and effectively utilizes theories of change. . Excellent writing skills (diction, grammar, sentence structure, spelling). . Able to switch voice and tone per client needs. . Proficiency in HTML and CSS as needed to run email programs (SQL experience preferred). . Able to manage large clients unassisted. . Creative writing chops. . Enthusiasm for data and testing. . A desire to play a role in fundraising for major political campaigns, nonprofits, and causes. . Attention to detail. . Company Location: United States.