Technical Client Success Associate at Aura Intelligence

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Technical Client Success Associate at Aura Intelligence. Technical Client Success Associate will be responsible for end-to-end client engagement — across pre-sales discovery, onboarding, delivery, and post-sales technical support. This role demands high business acumen, analytical thinking, and client-facing professionalism.. Responsibilities:. . Lead client discovery, solutioning, and demo sessions during pre-sales and post-sales conversations.. . Support client onboarding, training, and implementation in collaboration with internal teams.. . Translate client use cases into product configurations, feasibility and value analysis.. . Deliver client-facing and Internal leadership presentations.. . Troubleshoot data/portal issues and serve as liaison between clients and product/engineering.. . Ensure a high-quality experience for clients across the full lifecycle.. . What We’re Looking For:. . 3+ years of experience in client-facing roles across consulting, analytics, or SaaS delivery.. . Experience working with Management Consulting firms, Private Equity, or VC clients.. . Strong preference for those with backgrounds in top-tier firms (e.g., MBB, Big 4, global PEs/VCs).. . Strong communication skills in English with ability to present to senior stakeholders.. . Business-savvy and consultative in approach, with understanding of value drivers in M&A, talent, and growth strategy.. . Advanced skills in Excel modeling and slide-making (consulting quality).. . Proficient in SQL, Databases such as Snowflake, BI tools such as Power BI, Omni, or Tableau, and Ticketing systems like Zendesk, Linear etc. . Experience with Python for basic data analysis is a plus.. . Education:. . Bachelor's degree from a top-tier university in Business or Engineering.. . MBA from IIMs, ISB, or equivalent top global programs preferred with a background in Engineering Academics.. . Ideal Candidate:. . Structured thinker with a consulting mindset and product curiosity.. . Self-starter who thrives in a fast-paced start-up, client-driven, remote team environment.. . Capable of operating independently while influencing cross-functional teams.. . Company Location: India.