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Dutch Speaking Customer Service Agent For Avis - Work In Greece at Mercier Consultancy MD. Mercier Consultancy MD is delighted to present an exciting opportunity for a Dutch Speaking Customer Service Agent for Avis, one of the leading global car rental services. This role is based in beautiful Greece, where you'll provide exceptional service to Dutch-speaking customers, ensuring they have a seamless and pleasant experience with Avis.. Responsibilities. . Assist Dutch-speaking customers via phone, email, and chat with inquiries related to car rentals and services offered by Avis.. . Provide information on rental processes, vehicle options, and pricing to help customers make informed decisions.. . Handle and resolve any customer complaints or issues efficiently and professionally.. . Record all customer interactions in the CRM system, ensuring accurate documentation and follow-up.. . Collaborate with team members to improve service quality and customer satisfaction.. . Stay updated on Avis products, promotions, and procedures to provide accurate and helpful information.. . . Fluency in Dutch (both written and spoken); proficiency in English is beneficial.. . Previous experience in customer service, particularly in the rental or travel industry is a plus.. . Strong communication skills with a focus on delivering exceptional customer service.. . Aptitude for problem-solving and handling customer inquiries with professionalism.. . Proficient in CRM systems and comfortable using standard office applications.. . Self-starter with the ability to work independently in a remote environment.. . Willingness to adapt to new challenges and a solid interest in the travel and rental industry.. . Company Location: Greece.