We are redirecting you to the source. If you are not redirected in 3 seconds, please click here.

Italian Speaking Customer Service for Retail industry at Patrique Mercier Recruitment. Patrique Mercier Recruitment is proud to present an exciting opportunity for an Italian Speaking Customer Service Representative in the thriving retail industry. As the leading agency for candidates seeking jobs in their native language abroad, we specialize in connecting talented individuals with employers in various sectors including social media, gaming, healthcare, and more. We understand the nuances of recruiting across borders and pride ourselves on ensuring the best match between candidates and employers. Our commitment to excellence means that we are dedicated to helping you navigate your job search efficiently and effectively. This role is ideal for those proficient in Italian, looking to leverage their language skills in a dynamic retail environment. You will be the first point of contact for customers, assisting them with inquiries, resolving issues, and providing a high level of service. If you are passionate about customer service and want to contribute to a vibrant team in the retail sector, this position could be the perfect fit for you. Explore the opportunity to join a company where your skills are valued and your potential can flourish!. Responsibilities. . Serve as the primary contact for Italian-speaking customers in the retail sector.. . Respond promptly and professionally to customer inquiries via phone, email, and chat.. . Resolve customer issues and complaints efficiently, ensuring customer satisfaction.. . Provide product information, guidance, and support to customers to facilitate their purchases.. . Process orders, returns, and exchanges in a timely manner while maintaining accurate records.. . Collaborate with team members to enhance the customer experience and drive improvements.. . Stay updated on product knowledge and company policies to provide accurate information.. . . Fluency in Italian and English is essential; additional languages are a plus.. . Proven experience in customer service, preferably in the retail industry.. . Strong interpersonal skills with the ability to empathize and connect with customers.. . Excellent verbal and written communication skills.. . Ability to handle challenging situations and work under pressure.. . Strong problem-solving abilities and attention to detail.. . Availability to work flexible hours, including weekends and holidays.. . Company Location: Greece.