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Spanish Speaking Customer Service for Manufacturing industry at Mercier Consultancy MD. Mercier Consultancy MD is excited to announce a vacancy for Spanish Speaking Customer Service Representatives within the manufacturing industry. This role is perfect for individuals who are dedicated to providing exceptional customer support and are interested in the complexities of the manufacturing process. As a representative, you will communicate with customers in Spanish, handling inquiries and ensuring they receive the assistance they need.. Key Responsibilities. . Handle customer inquiries related to manufacturing products, services, and order statuses via phone, email, and live chat in Spanish.. . Provide information on product specifications, pricing, and availability to clients.. . Assist customers with order placements, modifications, and cancellations.. . Resolve customer issues and complaints in a timely and professional manner.. . Document all customer interactions accurately for quality assurance.. . Collaborate with production and logistics teams to ensure customer expectations are met.. . Stay informed about industry trends and product offerings to provide effective support.. . . Fluency in Spanish (both written and spoken) is essential; knowledge of English is a plus.. . Previous experience in customer service, preferably in the manufacturing industry.. . Excellent communication skills and a customer-oriented attitude.. . Strong problem-solving skills and ability to manage inquiries efficiently.. . Detail-oriented with the ability to multitask in a fast-paced environment.. . Proficient in using CRM systems and general office software.. . Willingness to work flexible schedules, including evenings and weekends as needed.. . Company Location: Greece.