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Dutch Speaking Customer Service for Food & Beverage industry at Patrique Mercier Recruitment By Nellie. Patrique Mercier Recruitment FR is thrilled to announce an exciting opportunity for a Dutch Speaking Customer Service Representative within the Food & Beverage industry. This position, based in Athens, Greece, is perfect for individuals who are passionate about customer service and the vibrant food and beverage sector.. Responsibilities. . Provide exceptional customer service to Dutch-speaking clients via phone, email, and chat, resolving inquiries and issues effectively.. . Assist customers with product information, order placements, and any inquiries related to food and beverage offerings.. . Handle customer complaints and feedback in a professional manner, ensuring a positive experience and satisfaction.. . Collaborate with internal teams to ensure timely resolution of customer issues and to enhance service quality.. . Maintain a thorough understanding of the company’s products and promotions to assist customers accurately.. . Accurately document all customer interactions and contribute to improvement initiatives for service processes.. . . Fluency in Dutch and English, both written and spoken.. . Experience in customer service, particularly in the Food & Beverage sector, is preferred.. . Strong communication and interpersonal skills.. . Ability to handle customer inquiries and complaints with a solution-oriented approach.. . Familiarity with customer service software and Microsoft Office applications.. . Detail-oriented with excellent organizational skills.. . A passion for food and beverage products and a desire to assist customers in enjoying them.. . Company Location: Netherlands.