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Dutch Speaking Customer Service for Energy (Oil & Gas) industry at Patrique Mercier Recruitment By Nellie. Patrique Mercier Recruitment FR is thrilled to announce an exciting opportunity for a Dutch Speaking Customer Service Representative in the Energy sector, specifically within the Oil & Gas industry. This role is based in Athens, Greece, and is ideal for individuals who are eager to contribute to a dynamic sector while delivering excellent service to clients.. Responsibilities. . Provide exceptional customer service to Dutch-speaking clients in the Oil & Gas industry through various communication channels including phone, email, and chat.. . Assist customers with inquiries regarding products, services, and account management.. . Handle complex customer issues and resolve complaints effectively while ensuring customer satisfaction.. . Maintain extensive knowledge of company offerings, energy solutions, and industry regulations.. . Document all customer interactions thoroughly for compliance and service improvement.. . Collaborate with technical and sales teams to provide comprehensive support to customers.. . Stay informed about industry trends and changes to provide accurate information to clients.. . . Fluency in Dutch and English, both written and spoken.. . Experience in customer service, preferably in the Oil & Gas or related sectors.. . Strong communication and interpersonal skills.. . Problem-solving capabilities with the ability to manage complex customer issues.. . Proficiency in customer service software and Microsoft Office applications.. . Detail-oriented with excellent organizational skills.. . A basic understanding of the energy sector and its dynamics is an advantage.. . Company Location: Netherlands.