Customer Engineer (Remote - US) at Jobgether

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Customer Engineer (Remote - US) at Jobgether. This position is posted by Jobgether on behalf of a partner company. We are currently looking for a . Customer Engineer. in the . United States. .. As a Customer Engineer, you will collaborate closely with enterprise design and engineering teams to help them optimize their digital product development using AI-powered visual development platforms. You will lead onboarding sessions, workshops, and hands-on integrations, ensuring customers successfully adopt and leverage the platform. By working directly with engineers, designers, and product teams, you will help implement solutions, debug issues, and demonstrate the impact of AI-driven workflows. This role combines technical expertise, customer-facing experience, and strategic thinking to deliver measurable outcomes, accelerate design-to-code handoffs, and enhance developer productivity. You will also create playbooks and resources to scale best practices across clients, contributing to a culture of innovation and technical excellence.. . Accountabilities. Lead interactive onboarding and enablement programs for enterprise customers, including workshops, hands-on sessions, and technical pairings.. Guide clients through implementation and optimization of AI-powered code generation and visual content platforms.. Collaborate with engineers and designers to troubleshoot issues, extend functionality, and deliver real-world examples of platform capabilities.. Identify high-impact workflows where AI can accelerate design-to-code handoffs and reduce engineering bottlenecks.. Develop documentation, best-practice guides, sample repositories, and reusable onboarding templates for customers.. Partner with product and engineering teams to translate feedback into actionable improvements, refining features and the onboarding experience.. . 4+ years of experience in front-end web development, including HTML, CSS, JavaScript, and modern frameworks such as React, Vue, or Angular.. Familiarity with AI workflows, prompt design, generative AI tools, or LLM-based development environments.. Experience with headless web architectures, APIs, GraphQL, and content management platforms.. Proven customer-facing experience implementing or supporting complex software solutions in enterprise settings.. Strong analytical and strategic thinking skills to translate technical and business needs into actionable plans.. Adaptable, collaborative, and comfortable working in fast-paced, dynamic environments.. Excellent written and verbal communication skills for clear documentation and effective stakeholder interactions.. . Company Location: United States.