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French Speaking Customer Service for Real Estate industry at Mercier Consultancy MD. Mercier Consultancy MD is excited to offer a fantastic opportunity for French Speaking Customer Service Representatives in the Real Estate industry. This role is designed for individuals who are passionate about real estate and are dedicated to providing outstanding customer service. You will play a vital role in assisting clients with their inquiries, providing information on real estate services, and ensuring a seamless experience in French.. Key Responsibilities. . Manage customer inquiries related to real estate listings, property management, and rental services via phone, email, and live chat in French.. . Provide comprehensive information on available properties, leasing terms, and the purchasing process.. . Assist clients with application processes, scheduling property viewings, and addressing any concerns.. . Resolve customer issues and complaints promptly, ensuring client satisfaction.. . Document all interactions accurately in the CRM system for efficient follow-up and records.. . Collaborate with real estate agents and other internal teams to enhance the customer experience.. . Keep abreast of the real estate market trends and company offerings to provide accurate information.. . . Fluency in French (both written and spoken) is required; knowledge of English is a plus.. . Experience in customer service, preferably in the real estate sector.. . Strong communication skills and a friendly, professional demeanor.. . Ability to handle multiple inquiries and prioritize tasks effectively.. . Proactive problem-solving skills and a customer-focused approach.. . Familiarity with CRM systems and general office applications.. . Willingness to work flexible hours, including evenings and weekends as necessary.. . Company Location: Greece.