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CRM Strategist & Account Manager at Shadow Light Studios. CRM Strategist & Account Manager - 8 Figure Agency. Transform Agency Operations Through Strategic CRM Implementation. 8 Figure Agency helps marketing agencies escape "agency prison" by building operational systems that drive predictable growth. We've transformed 800+ agencies and created 7,000+ jobs through our systematic approach to scaling.. We're looking for a full time strategic CRM Strategist who can work directly with agency owners to design, strategize, and oversee the implementation of GoHighLevel CRM systems that revolutionize their operations.. The Role: Strategic Client Partner. You'll be the strategic brain behind CRM transformations that help agencies scale from chaos to systematic growth. This isn't about building workflows yourself - it's about understanding each client's unique business, designing the perfect CRM strategy, and managing implementation teams to execute your vision.. You're the strategist. Others execute. Clients get results.. What You'll Own. Strategic CRM Design. . Analyze agency operations and design custom GoHighLevel solutions that solve real business problems. . Map out sales processes, lead management, and automation strategies that align with each agency's goals. . Create implementation roadmaps that transform how agencies acquire, nurture, and close clients. . Client Relationship Management. . Serve as the primary strategic partner for high-value agency clients. . Conduct discovery sessions to understand business challenges and growth objectives. . Present strategic recommendations that demonstrate clear ROI and operational improvements. . Implementation Oversight. . Manage implementation teams who execute your strategic vision. . Ensure deliverables meet quality standards and client expectations. . Coordinate timelines and resources across multiple client projects simultaneously. . Performance Optimization. . Monitor CRM performance and identify optimization opportunities. . Analyze conversion metrics and recommend strategic improvements. . Ensure implementations drive measurable business growth for clients. . You Are The Perfect Fit If. Strategic Experience. . 5+ years in sales process design, CRM strategy, or marketing operations. . Proven track record of designing systems that improve conversion rates and operational efficiency. . Experience working with agency owners or similar entrepreneurial clients. . Technical Understanding. . Deep knowledge of GoHighLevel or similar CRM/automation platforms. . Understanding of sales funnels, lead nurturing, and conversion optimization. . Ability to design complex workflows without necessarily building them yourself. . Client Management Excellence. . Exceptional communication skills with native-level English proficiency. . Experience managing high-value client relationships and expectations with US-based agency owners. . Comfortable presenting strategic recommendations confidently to demanding clients who expect premium results. . Ability to communicate complex technical concepts in clear, business-focused language. . Organizational Mastery. . Skilled at managing multiple projects and implementation teams simultaneously. . Strong project management abilities with attention to detail. . Ability to balance strategic thinking with practical execution oversight. . Compensation & Requirements. Compensation: Competitive salary based on your region and experience. Location: Remote (global, offshore candidates welcome). Communication: Native-level English proficiency required - you'll be the primary strategic voice with premium US agency clients. Availability: Strategic flexibility with core overlap hours for client meetings. The Reality. This is a premium role for premium talent. You'll work with agency owners who are serious about growth and expect strategic insights that justify the investment. You need to think like a business consultant who happens to specialize in CRM strategy.. We provide the clients, the proven methodology, and the implementation team. You bring the strategic thinking, client management skills, and ability to design systems that transform businesses.. Ready to help agencies systematically scale while building a premium consulting practice? Let's strategize together.. Company Location: Mexico.