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Customer Service Representative - Part Time at ADF Medical Services Inc.. Customer Service Representative (Part Time). . ADF Medical Services Inc.. We're hiring a friendly and reliable . Part Time Customer Service Representative. to support our patients and clients with exceptional service. If you're looking for flexible part time work with a growing medical services company — this opportunity is for you.. Role:. Customer Service Representative (Part Time) . Department:. Customer Support & Patient Services . Location:. Fully Remote . 🕐 Type:. Part-Time / Flexible Hours. What You'll Do:. Handle patient and client inquiries via phone, email, and chat channels. Provide accurate information on services, appointments, billing, and general support. Resolve customer concerns and complaints with empathy and professionalism. Document all interactions accurately in our CRM and support systems. Follow up with patients and clients to ensure full resolution and satisfaction. Escalate complex or sensitive issues to the appropriate department. Maintain strict patient confidentiality in accordance with HIPAA guidelines. Meet part time shift requirements and service quality standards. Company Location: United States.