Dutch Speaking - Content Moderation/Customer Service Agent in Malta at Next Job Abroad

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Dutch Speaking - Content Moderation/Customer Service Agent in Malta at Next Job Abroad. Hey there! Next Job Abroad is thrilled to invite applications for the role of Dutch Speaking Content Moderation/Customer Service Agent in stunning Malta! If you're passionate about helping people and ensuring a safe online environment, this might just be the perfect opportunity for you!. In this role, you’ll wear two hats: one as a content moderator, keeping our community guidelines in check, and the other as a friendly customer service agent, providing support to our Dutch-speaking customers. You will get to engage with our wonderful users, helping to create a positive online experience while having some fun in the beautiful Maltese sun!. Your Responsibilities. . Monitor and review user-generated content to ensure it meets our community standards.. . Provide awesome customer support via chat, email, and phone to our lovely Dutch-speaking clients.. . Be the go-to person for resolving customer inquiries and issues with a smile.. . Team up with your colleagues to refine our moderation processes and improve user experiences.. . Keep an accurate record of customer interactions and moderation tasks.. . Share your insights to help enhance our services and user satisfaction.. . Stay updated on best practices in content moderation and customer service.. . . Fluency in . Dutch. and a strong command of English; any additional languages are a bonus!. . Experience in customer service or content moderation is a plus.. . A keen eye for detail and a knack for analyzing content.. . Great communication skills and a friendly attitude.. . Ability to juggle multiple tasks and think on your feet in a busy environment.. . Familiarity with CRM tools and moderation software is beneficial.. . Willingness to embrace living and working in . Malta. and enjoy all it has to offer!. . A genuine interest in content moderation and online safety will be much appreciated.. . Company Location: Netherlands.