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Operations Associate / Manager (Vacation Rentals) at Remote VA. We are looking for a reliable and resourceful Operations & Property Management Associate/Manager to oversee the daily operations of a portfolio of short-term rental properties. This role blends hands-on property management, guest services, administrative coordination, and light marketing/design. You will work closely with ownership and vendors to ensure our properties deliver an exceptional guest experience while running efficiently behind the scenes. . Key Responsibilities:. Property Management & Guest Relations. Oversee day-to-day management of short-term rental properties. Schedule and manage cleaners, maintenance staff, and contractors. Conduct quality checks (virtually or on-site) to ensure property readiness. Respond to guest inquiries, concerns, and reviews across Airbnb, VRBO, and other platforms. Ensure compliance with local short-term rental regulations. Operational Systems & Financial Oversight. Use OwnerRez to manage bookings, calendars, messaging automations, and guest records. Maintain and reconcile financial records using QuickBooks. Track expenses, generate financial reports, and assist with end-of-year documentation (P&L, 1099s). Support the onboarding of new properties (listing setup, documentation, vendor coordination). Marketing & Design Support. Assist in optimizing listing content, descriptions, and photography. Design simple marketing assets and branded guest materials using tools like Canva. Help implement upselling strategies, guest experience enhancements, or promotions . Administrative & Process Management. Maintain SOPs for operations, cleaning, maintenance, and guest communication. Track key performance metrics (occupancy, RevPAR, guest reviews, etc.). Coordinate calendar availability and blackout dates across platforms. Experience using QuickBooks, Ownerrez, Airbnb/VRBO (familiarity with vacation rental platforms), design (for marketing) . Company Location: Philippines.