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Polish Speaking CS Agent For Hong Kong-Based Multinational Technology Company at Patrique Mercier Recruitment By Petra. Patrique Mercier Recruitment PT is excited to announce an opportunity for a Polish Speaking Customer Service Agent with a renowned Hong Kong-based multinational technology company. In this role, you will be responsible for delivering outstanding customer support to Polish-speaking clients, assisting them with their technology-related inquiries and issues. If you have a knack for communication and a passion for technology, we'd love to have you on our team!. Responsibilities. . Provide high-quality customer service to Polish-speaking clients via phone, email, and chat.. . Assist customers with questions regarding technological products and services, guiding them through troubleshooting processes.. . Address customer complaints and ensure issues are resolved promptly and effectively.. . Document customer interactions accurately within the company’s CRM system.. . Work closely with internal teams to escalate and resolve complex technical issues.. . Stay knowledgeable about current products and emerging technologies to enhance customer support.. . . Fluency in Polish (written and spoken) is required; English proficiency is preferred.. . Previous experience in customer service, ideally within a technology-related industry.. . Strong communication skills and the ability to build rapport with customers.. . Excellent problem-solving abilities and analytical thinking skills.. . Detail-oriented with a strong commitment to delivering exceptional customer service.. . Flexibility to work varied hours, including evenings and weekends if necessary.. . Company Location: Greece.