We are redirecting you to the source. If you are not redirected in 3 seconds, please click here.

Dutch Speaking Customer Service Jobs In Poland at Mercier Consultancy Europe. Mercier Consultancy is excited to offer a fantastic opportunity for Dutch Speaking Customer Service Representatives to join our team in Poland! In this vital role, you will be responsible for delivering exceptional support to our Dutch-speaking clients, addressing their inquiries with professionalism and efficiency. Poland boasts a rich cultural heritage, vibrant cities, and a welcoming environment, making it an excellent place to grow your career. If you are passionate about helping others and seeking a new professional challenge, we invite you to apply!. Responsibilities. . Provide high-quality customer service in Dutch through various communication channels, including phone, email, and chat.. . Assist customers with inquiries concerning products and services, ensuring they receive accurate and helpful information.. . Effectively resolve customer complaints and issues, maintaining positive customer relationships.. . Document customer interactions accurately and provide input for service enhancement initiatives.. . Collaborate with team members to improve service quality and address recurring challenges.. . Stay informed about company offerings and industry trends to provide knowledgeable support.. . Participate in training sessions to develop your customer service skills and product knowledge.. . . Fluency in Dutch and English is essential, with strong written and verbal communication skills.. . Prior experience in customer service is a plus, but we value a proactive attitude and willingness to learn.. . Excellent problem-solving abilities and a commitment to customer satisfaction.. . Ability to manage multiple customer inquiries effectively in a busy environment.. . Basic computer skills and familiarity with customer service software is advantageous.. . A genuine desire to assist customers and contribute positively to team efforts.. . Flexibility to work various shifts, including evenings and weekends, as needed.. . Company Location: Poland.