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German Speaking Customer Support Representative - Athens, Greece at Patrique Mercier Recruitment JP. Join the team at Patrique Mercier Recruitment JP as a German Speaking Customer Support Representative in vibrant Athens, Greece! . This is an exciting opportunity for individuals who are passionate about providing first-class customer service while working in a dynamic and multicultural environment. As a Customer Support Representative, you will assist our German-speaking clients with their inquiries and ensure they have an exceptional experience with our products and services.. If you thrive in a customer-centric role and are looking to enhance your career in an engaging setting, we would love to have you on board!. Key Responsibilities. . Provide outstanding customer support to German-speaking customers via phone, email, and chat.. . Address inquiries related to products, services, and technical issues in a timely manner.. . Resolve customer complaints and enhance customer satisfaction through effective communication.. . Document customer interactions and maintain accurate records in our CRM system.. . Participate in ongoing training and development to improve product knowledge and service skills.. . Collaborate with team members to share insights and improve overall customer support processes.. . Contribute to a positive team environment and uphold the company’s values in every interaction.. . . Fluency in German and English, both written and spoken.. . Strong customer service and communication skills.. . Previous experience in customer support is preferred but not mandatory.. . Ability to troubleshoot issues and provide effective solutions.. . Proactive and positive approach with a desire to help others.. . Attention to detail and strong organizational skills.. . Willingness to work in Athens, Greece.. . Company Location: Switzerland.