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Billing Customer Service Representative (Radiology) | Permanent WFH at BizForce. We are seeking a . service-oriented Billing Customer Service Representative.  with a strong background in . radiology billing.  to join our team. The ideal candidate will have excellent communication skills, a deep understanding of insurance and patient billing, and experience handling patient inquiries with professionalism and empathy.. Key Responsibilities:. . Respond to patient inquiries regarding bills, insurance claims, and payment status. . Review and interpret . EOBs (Explanation of Benefits).  and effectively explain them to patients. . Manage . patient billing, collections, and payment processing. . . Collaborate with insurance providers to resolve claim issues and discrepancies. . Utilize billing software (with . MergeRIS.  experience strongly preferred) to process and track billing activities. . Provide accurate and timely customer support to patients, ensuring a positive service experience. . Assist with reporting, reconciliation, and documentation of billing activities. . . Minimum . 3 years of experience.  in medical billing and customer service. . Radiology billing experience required. . Proficiency with . MergeRIS. ; familiarity with Imagine software is a plus. . Strong knowledge of patient billing, insurance claims, EOBs, and collections. . Excellent communication, problem-solving, and conflict resolution skills. . Compassionate, patient-focused, and service-driven mindset. . Work-from-Home Device Requirement:. . . Device:.  Personal computer with . Intel Core i5 or higher. , or . AMD Ryzen 5 or higher. . . . Internet:.  . Wired connection.  with at least . 50 Mbps.  download speed, plus a . backup connection.  (e.g., mobile hotspot or prepaid Wi-Fi). . . Work Environment:.  . Quiet, well-lit space.  with . minimal background noise. . . Company Location: Philippines.