We are redirecting you to the source. If you are not redirected in 3 seconds, please click here.

Polish Speaking Customer Service for Energy (Oil & Gas) industry at Mercier Consultancy MD. Mercier Consultancy MD is delighted to introduce an opportunity for Polish Speaking Customer Service Representatives in the Energy sector, specifically within the Oil & Gas industry. This role is ideal for individuals who are passionate about energy solutions and are committed to providing exceptional customer support. You will assist clients in navigating their inquiries, ensuring a seamless experience in this vital industry.. Key Responsibilities. . Handle customer inquiries related to oil and gas products and services through phone, email, and chat in Polish.. . Provide information regarding service options, pricing, and regulatory compliance.. . Assist customers with account management and troubleshoot service-related issues.. . Document all customer interactions accurately in the system for future reference.. . Collaborate with technical teams to effectively resolve inquiries and enhance service delivery.. . Stay updated on product features and industry trends to provide relevant information to customers.. . . Fluency in Polish (both written and spoken) is essential; knowledge of English is beneficial.. . Experience in customer service, preferably in the energy, oil, or gas sector.. . Strong communication and interpersonal skills with a focus on customer satisfaction.. . Ability to manage sensitive inquiries with professionalism and discretion.. . Attention to detail and strong organizational abilities.. . Proficiency in using CRM systems and general computer applications.. . Willingness to work flexible hours, including evenings and weekends as required.. . Company Location: Greece.