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German Speaking Guest Support - Travel | Work Remote In Greece - Paid Relocation at Mercier Consultancy MD. Join Mercier Consultancy MD as a German Speaking Guest Support specialist and enjoy the freedom of working remotely from beautiful Greece! As a key member of our guest support team, you'll provide exceptional assistance to German-speaking travelers, ensuring their trips to Greece are seamless and enjoyable. If you're passionate about travel, fluent in German, and ready for a new adventure, we invite you to apply!. Key Responsibilities. . Offer top-notch customer support to German-speaking guests via phone, email, and chat.. . Help guests with inquiries regarding travel itineraries, accommodation options, activities, and sightseeing opportunities.. . Address and resolve customer issues with urgency and care, ensuring high levels of guest satisfaction.. . Share valuable knowledge about Greece’s destinations, culture, and travel options.. . Maintain detailed records of guest interactions to improve service offerings and guest experiences.. . Collaborate with the internal team to coordinate effective solutions and services for guests.. . . Fluency in German (both spoken and written); English proficiency is highly desirable.. . Experience in customer service, ideally in the travel, tourism, or hospitality sectors.. . Excellent communication and interpersonal skills, with a strong commitment to guest satisfaction.. . Ability to manage multiple tasks efficiently in a dynamic environment.. . A good understanding of Greece and its tourism industry is a plus.. . A genuine love for travel and helping others shape their experiences.. . Must be able to work remotely while being available during specified support hours.. . Willingness to relocate to Greece (relocation costs covered by the company).. . Company Location: Austria.