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Dutch Speaking Customer Service Agent - Work In Sofia - Fully Paid Relocation at Patrique Mercier Recruitment By Nellie. Patrique Mercier Recruitment FR is excited to offer an excellent opportunity for a Dutch Speaking Customer Service Agent to join a leading company in Sofia, Bulgaria. This position comes with a fully paid relocation package, allowing candidates to work in a dynamic and multicultural environment while advancing their customer service career.. Responsibilities. . Provide outstanding customer support to Dutch-speaking clients through multiple channels including phone, email, and chat.. . Assist customers with inquiries about products, orders, returns, and other service-related concerns.. . Resolve customer complaints effectively, ensuring a high level of satisfaction.. . Maintain accurate and detailed records of customer interactions within the CRM system.. . Collaborate with internal teams to enhance the overall customer experience.. . Participate in training and development sessions to improve both product knowledge and customer service skills.. . . Fluency in Dutch and English, both written and spoken.. . Previous experience in customer service or related roles is preferred.. . Excellent communication and interpersonal skills.. . Strong problem-solving abilities and a customer-focused mindset.. . Proficiency with customer service software and Microsoft Office applications.. . Detail-oriented and well-organized.. . Willingness to relocate to Sofia with relocation costs fully covered.. . Company Location: Netherlands.