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Nordic Speaking Customer Service for Retail industry at Patrique Mercier Recruitment. Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language across various countries. We are specialized in diverse industries such as social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our meticulous recruitment process ensures that we connect the best candidates with the right employers. We are currently looking for a Nordic Speaking Customer Service Representative to join our team in the retail industry. This role is perfect for individuals who are passionate about delivering exceptional customer service and who are fluent in Nordic languages. As a member of our team, you will be the first point of contact for our valued Nordic customers, assisting them with their inquiries and ensuring a positive experience that reflects our commitment to top-notch service. This role offers the unique opportunity to work in a dynamic environment while being part of a company that is dedicated to helping you find your dream job abroad. If you are looking to grow your career in a supportive and multinational setting, we encourage you to apply and join our thriving community.. Responsibilities. . Provide outstanding customer service to Nordic-speaking customers in the retail sector.. . Handle customer inquiries and resolve issues via phone, email, or chat in Nordic languages.. . Process orders, returns, and exchanges while ensuring customer satisfaction.. . Keep up-to-date with product knowledge and promotions to provide accurate information.. . Collaborate with team members to improve service processes and enhance customer experience.. . Document customer interactions accurately for quality assurance and future reference.. . Meet and exceed individual and team performance targets to contribute to company success.. . . Fluent in at least one Nordic language (Finnish, Swedish, Norwegian, or Danish) and English.. . Experience in customer service, preferably in the retail or e-retail industry.. . Strong communication skills with a focus on empathy and active listening.. . Ability to work in a fast-paced environment and manage multiple tasks simultaneously.. . Proficient in using customer service software and tools.. . Strong problem-solving skills and attention to detail.. . A positive attitude and a desire to help customers enjoy their shopping experience.. . Company Location: Greece.