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Danish Speaking Customer Service for Social Media Platform - Work In greece at Mercier Consultancy MD. Mercier Consultancy MD is delighted to present an exciting opportunity for Danish Speaking Customer Service Representatives for a leading social media platform. This position is based in beautiful Greece, allowing you to experience a vibrant culture while providing top-notch customer support. As a member of our customer service team, you will assist users with inquiries, ensuring a positive experience on the platform while communicating effectively in Danish.. Key Responsibilities. . Manage customer inquiries related to account issues, content policies, and platform features via phone, email, and chat in Danish.. . Provide assistance with troubleshooting, privacy concerns, and account management.. . Resolve user complaints efficiently and ensure satisfaction through effective communication.. . Document all interactions accurately in the CRM system for future reference and follow-up.. . Collaborate with internal teams to understand product updates and resolve user issues effectively.. . Stay updated on social media trends and platform policies to provide informed support to users.. . . Fluency in Danish (both written and spoken) is essential; proficiency in English is a plus.. . Previous experience in customer service, ideally within the technology or social media sector.. . Strong communication and interpersonal skills with a customer-oriented mindset.. . Ability to handle multiple inquiries efficiently in a fast-paced environment.. . Strong problem-solving skills and resilience in addressing user issues.. . Familiarity with CRM software and computer applications.. . Willingness to relocate to Greece and work flexible hours, including weekends, as needed.. . Company Location: Portugal.