
CRM Solutions Architect- HubSpot at ETHICS CODE. Position Overview. We are seeking a highly skilled . CRM Solutions Architect. to design, implement, and optimize scalable CRM workflows and automations—primarily within . HubSpot. —that power our marketing and sales operations. This role will work cross-functionally to transform complex, ambiguous business challenges into elegant, system-based solutions that drive efficiency, enhance data visibility, and support our GTM strategy.. Key Responsibilities. . . Architect CRM Solutions:. Translate complex business problems into thoughtful, scalable workflows and automations. Design backend systems that simplify complexity, reduce manual work, and provide visibility across the GTM funnel. . . . Cross-Functional Collaboration:. Partner with Marketing, Sales, RevOps, and IT to understand business objectives, pain points, and data requirements. Present solution options with trade-offs and lead alignment toward a recommended approach. . . . Drive Execution:. Lead the execution of CRM changes—either hands-on or by guiding internal/external resources. Ensure proper documentation, QA, and smooth launches with minimal disruption. Quickly address unforeseen issues and drive continuous system improvements. . . . Ecosystem Stewardship:. Maintain a holistic view of the CRM ecosystem, proactively identifying risks, dependencies, and potential downstream impacts. Ensure all changes enhance the system’s integrity and usability. . . What We Expect from You in This Role. . Tackle ambiguous problems and define potential system-based solutions. . . Understand sales, marketing, and data operations across the full GTM funnel. . . Create scalable, simple, and elegant backend workflows, even when no perfect solution exists. . . Navigate trade-offs and incomplete information without stalling progress. . . Lead execution by guiding others—even without direct authority. . . Anticipate challenges, proactively identifying and addressing downstream impacts. . . Resolve issues quickly while improving the system as a whole, not just applying temporary fixes.. . . 5+ years of experience in CRM strategy, marketing/sales operations, or technical project management. . . Advanced proficiency with . HubSpot. (certifications a plus). . . Strong understanding of GTM motions and funnel stages across marketing and sales. . . Proven track record in designing and maintaining backend CRM workflows and data pipelines. . . Ability to assess business problems, develop multiple solution paths, and guide strategic decisions. . . Excellent communication skills and experience leading projects with cross-functional teams.. . Company Location: Dominican Republic.