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Administrative Assistant at Freelance Latin America. The Administrative Assistant will play a critical role in managing communications, client coordination, and case tracking. Responsibilities include, but are not limited to:. Email & Calendar Management. . Monitor and manage Outlook emails, responding professionally and promptly on behalf of executives.. . Manage executives’ calendars, schedule meetings, and set reminders.. . Coordinate and confirm client appointments in Outlook and Calendly.. . Case & Document Management. . Track and update client cases within Canopy and internal systems.. . Organize and file documents in a methodical, easy-to-retrieve system.. . Assist with drafting, reviewing, and finalizing correspondence.. . Operations & Client Coordination. . Communicate with government offices and agencies on behalf of executive regarding client matters.. . Schedule business events, reminders, and team meetings.. . Manage simple projects to ensure deadlines and deliverables are met.. . Support with reception tasks: answer inquiries, assist with client intake, and route requests.. . Customer Service - answering phones via RingCentral. . Administrative Support. . Prepare professional presentations and client-facing materials.. . Creating invoices, sending invoices to clients. .  Assisting with contacting clients to collect payments. . Schedule: Monday through Friday. 9AM to 6PM (EST). Detail-oriented with excellent organizational skills.. . Proactive, common sense, and a go-getter attitude – able to anticipate needs and take initiative.. . Bubbly, confident, and caring personality with the ability to build rapport easily with clients and colleagues.. . Comfortable and professional speaking with clients over the phone. . . Strong written and verbal communication skills with a professional, client-facing tone.. . Ability to multitask, prioritize, and meet deadlines in a fast-paced environment.. . Tech-savvy with experience using Microsoft Outlook, Teams, RingCentral, (Canopy experience a plus, but not necessary). . QuickBooks is also a plus, advanced knowledge in Microsoft Excel is necessary. . . Prior administrative experience in accounting, law, or financial services is preferred but not required.. . Company Location: Venezuela, Bolivarian Republic of.