Virtual Front Desk Receptionist / Medical Administrative Assistant at Staffing for Doctors. Overview. We are seeking a highly organized and professional Front Desk Receptionist / Medical Administrative Assistant to support a busy chiropractic practice. This role serves as the first point of contact for patients and plays a critical part in delivering a positive and welcoming experience.. The ideal candidate will manage calls, scheduling, and patient intake while maintaining a polished and friendly presence. As this is a virtual front desk role, the candidate must be comfortable being on camera to greet and assist patients in real time.. Key Responsibilities. Patient Communication (Inbound & Outbound Calls). Answer and manage incoming patient calls promptly and professionally . Conduct outbound calls for appointment confirmations, rescheduling, and follow-ups . Provide clear, courteous, and patient-focused communication at all times . Scheduling & Calendar Management. Schedule, reschedule, and manage patient appointments efficiently . Maintain accurate and up-to-date provider calendars . Send appointment reminders and handle cancellations or adjustments . Patient Intake & Coordination. Guide new patients through the intake and onboarding process . Accurately collect and document patient information . Ensure all patient records are properly entered and updated in the system. System & Tools. ChiroTouch experience strongly preferred . Familiarity with chiropractic or general healthcare workflows is an advantage. Schedule & Coverage. On-Camera (Front Desk Coverage):. Monday: 9:00 AM – 6:30 PM . Wednesday: 9:00 AM – 8:00 PM . Thursday: 9:00 AM – 5:00 PM . Friday: 9:00 AM – 6:30 PM . Off-Camera (Administrative Day):. Tuesday: Phone coverage, scheduling, and administrative tasks (office closed) . Candidate Requirements. Female candidate preferred for front desk presence . Excellent Americanized English communication skills . Professional, polished, and patient-friendly demeanor . Comfortable and confident appearing on camera . Strong organizational and multitasking skills . Reliable internet connection and a quiet, distraction-free workspace . What Success Looks Like. Provides a warm, professional, and welcoming patient experience . Maintains organized and efficient scheduling systems . Ensures clear, timely, and effective patient communication . Supports smooth daily operations of the practice . Company Location: Philippines.
Virtual Front Desk Receptionist / Medical Administrative Assistant at Staffing for Doctors