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Portuguese Speaking Customer Service Subscription Services - Work In Greece at Mercier Consultancy MD. Mercier Consultancy MD is pleased to announce exciting opportunities for Portuguese Speaking Customer Service positions in Greece, specializing in subscription services! This role offers a unique chance to combine your language skills with a passion for customer service while enjoying the benefits of working in a beautiful Mediterranean country.. Why Work With Us?. At Mercier Consultancy MD, we believe in fostering a collaborative and engaging work environment. Join our team and contribute to providing exceptional customer support while experiencing the rich culture and stunning scenery of Greece.. Key Responsibilities. . Deliver outstanding support to Portuguese-speaking customers via phone, email, and chat regarding subscription services, ensuring a professional and friendly approach.. . Assist customers in understanding their subscriptions, resolving any inquiries or issues they may encounter.. . Address customer complaints quickly and effectively, aiming to enhance overall satisfaction.. . Maintain accurate records of customer interactions, ensuring thorough follow-up on any outstanding issues.. . Collaborate with colleagues and other departments to improve service quality and customer experience.. . Stay informed about subscription services and industry trends to offer knowledgeable support.. . . Fluency in Portuguese (both written and spoken) is essential; knowledge of additional languages is an advantage.. . Previous experience in customer service, preferably within subscription-based services, is highly desirable.. . Strong communication skills with a focus on delivering excellent customer experiences.. . Effective problem-solving abilities and a proactive customer-focused approach.. . Proficient in using computer systems and CRM applications.. . A positive attitude, willingness to embrace new experiences, and readiness to work in Greece.. . Flexibility to work varied hours, including evenings and weekends as required.. . Company Location: Greece.