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Danish Speaking Customer Service for Food Delivery Platform - Work In Greece at Mercier Consultancy MD. Mercier Consultancy MD is thrilled to present an exciting opportunity for Danish Speaking Customer Service Representatives for a leading Food Delivery Platform, with the work location in beautiful Greece. This role is perfect for dynamic individuals who are passionate about customer service and food delivery solutions. As a representative, you will assist customers in navigating their inquiries efficiently while communicating effectively in Danish.. Key Responsibilities. . Handle customer inquiries regarding orders, delivery status, and service-related questions via phone, email, and live chat in Danish.. . Provide clients with accurate information about menu options, pricing, and promotions.. . Assist customers with order modifications, cancellations, and feedback management.. . Resolve customer complaints and issues promptly to ensure satisfaction.. . Accurately document all interactions and update customer information in the CRM system.. . Collaborate with delivery teams and restaurant partners to enhance the customer experience.. . Stay informed about the latest trends in food delivery and service offerings to better assist customers.. . . Fluency in Danish (both written and spoken) is essential; knowledge of English is beneficial.. . Prior experience in customer service, preferably within the food delivery or hospitality sector.. . Exceptional communication skills and a customer-centric approach.. . Strong problem-solving abilities and a proactive stance in addressing issues.. . Ability to work well in a fast-paced environment while managing multiple inquiries effectively.. . Familiarity with CRM software and customer service tools is a plus.. . Willingness to relocate or work in Greece and adapt to a new cultural environment.. . Company Location: Greece.