
Dutch Speaking Customer Service for Healthcare industry at Patrique Mercier Recruitment By Nellie. Patrique Mercier Recruitment FR is thrilled to announce an opportunity for a Dutch Speaking Customer Service Representative in the Healthcare industry. This role is ideal for individuals who possess a passion for helping others and are interested in making a significant impact within a vital sector while being part of a dedicated team.. Responsibilities. . Provide outstanding customer service to Dutch-speaking clients in the healthcare sector through phone, email, and chat communications.. . Assist clients with inquiries related to healthcare products, services, and account management.. . Guide customers through the process of obtaining necessary information, including appointment scheduling and product details.. . Resolve customer complaints and issues with empathy and professionalism.. . Work closely with healthcare professionals to ensure accurate and timely responses to customer inquiries.. . Maintain a comprehensive understanding of healthcare regulations and services to provide precise information.. . Document customer interactions accurately and maintain detailed records for compliance purposes.. . . Fluency in Dutch and English, both written and spoken.. . Experience in customer service, preferably within the healthcare industry.. . Strong communication and interpersonal skills.. . Ability to handle sensitive information and maintain confidentiality.. . Proficiency in customer service software and Microsoft Office Suite.. . Detail-oriented with strong organizational skills.. . Compassionate and understanding attitude towards customer needs in a healthcare context.. . Company Location: Netherlands.