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Portuguese Speaking Customer Service for Manufacturing industry at Patrique Mercier Recruitment. Patrique Mercier Recruitment is excited to offer a fantastic opportunity for a Portuguese Speaking Customer Service Representative within the manufacturing industry. As the leading agency for candidates seeking jobs in their native language across various countries, we pride ourselves on a specialized recruitment process. Our focus spans multiple sectors including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. We strive to match the right candidates with the best employers, helping you find your dream job abroad. In this role, you will play a crucial part in delivering exceptional customer service to our clients, ensuring that their needs are met effectively and efficiently. Your fluency in Portuguese will allow you to communicate with a diverse range of stakeholders, while your expertise in the manufacturing sector will enable you to provide specialized support and advice. This position offers you the chance to be part of a dynamic team and contribute to the overall success of the organization while utilizing your language skills and customer service experience.. Responsibilities. . Provide exceptional customer service to Portuguese-speaking clients in the manufacturing sector.. . Respond to customer inquiries via phone, email, and chat in a professional and timely manner.. . Resolve customer issues and complaints effectively, ensuring a high level of satisfaction.. . Assist in the management of order processing and ensure accuracy in customer records.. . Collaborate with internal teams to improve overall customer experience and service delivery.. . Create and maintain detailed documentation of customer interactions and feedback.. . Conduct regular follow-ups with clients to ensure their needs are met and expectations exceeded.. . . Fluency in Portuguese (both written and spoken) is essential.. . Previous experience in customer service, preferably within the manufacturing industry.. . Strong problem-solving skills and the ability to think on your feet.. . Excellent communication skills, both verbal and written, in Portuguese and English.. . Ability to work in a fast-paced environment and manage multiple tasks simultaneously.. . Proficiency in using customer service software and tools.. . Strong attention to detail and a customer-oriented mindset.. . Company Location: Greece.