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Customer Service Representative (AZ) at Jobgether. This position is posted by Jobgether on behalf of Progressive Leasing. We are currently looking for a Customer Service Representative in Glendale, AZ.. This customer-focused role is a work-from-home opportunity designed for individuals passionate about delivering exceptional support and service. The position involves handling inbound and outbound calls to assist customers through their lease-to-own experience, ensuring a positive and memorable interaction on every call. The ideal candidate thrives in a fast-paced environment, demonstrating strong communication skills, problem-solving abilities, and a genuine desire to make a difference. You will join a diverse and inclusive team committed to operational excellence and outstanding customer experiences.. . Accountabilities:. . Manage inbound and outbound customer calls professionally and efficiently.. . Provide exceptional support throughout the customer’s lease-to-own journey.. . Resolve customer inquiries and issues with empathy and accuracy.. . Maintain detailed records of customer interactions and transactions.. . Collaborate with team members to meet department goals and enhance service quality.. . . Previous customer service experience, preferably in a call center or phone-based environment.. . Excellent verbal and written communication skills.. . Proficiency in computer usage, including handling multiple software applications simultaneously.. . High school diploma or GED equivalent; candidates must be 18 years or older.. . Ability to work independently and maintain a positive, problem-solving attitude.. . Must reside within a 60-mile radius of Glendale, Arizona.. . Company Location: United States.