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Norwegian Speaking Frontline Support Representative at Patrique Mercier Recruitment By Nellie. Patrique Mercier Recruitment FR is excited to present a vacancy for a Norwegian Speaking Frontline Support Representative. This position is perfect for individuals passionate about providing stellar customer support to Norwegian-speaking clients. Join our dedicated team and play a key role in delivering exceptional service in a multicultural environment.. Responsibilities. . Deliver high-quality frontline support to Norwegian-speaking clients through various communication channels, including phone, email, and live chat.. . Assist customers with inquiries regarding products, services, and account issues.. . Efficiently troubleshoot and resolve customer complaints to enhance their experience.. . Accurately document all customer interactions within the CRM system for effective follow-up and reporting.. . Collaborate with team members to uphold top-tier service standards and improve customer interactions.. . Identify areas for improvement in service delivery and contribute to the development of best practices.. . Stay updated on company products and services to ensure precise information is provided to clients.. . . Fluency in Norwegian and English, both written and verbal.. . Previous experience in customer service or relevant support roles is preferred.. . Exceptional communication and interpersonal skills.. . Strong problem-solving skills with a focus on customer satisfaction.. . Ability to thrive in a fast-paced environment and manage multiple tasks simultaneously.. . Familiarity with CRM software and standard computer skills.. . Proactive attitude and dedication to delivering outstanding customer service.. . Company Location: Norway.