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Danish Speaking Mobile Support Specialist at Patrique Mercier Recruitment By Nellie. Patrique Mercier Recruitment FR is excited to present an opportunity for a Danish Speaking Mobile Support Specialist. This position is perfect for individuals who have a strong passion for mobile technology and a commitment to exceptional customer service. In this role, you will provide assistance to Danish-speaking clients, addressing their mobile device queries and technical problems to ensure a smooth customer experience.. Responsibilities. . Deliver high-quality support to Danish-speaking customers via phone, email, and chat regarding mobile device-related inquiries.. . Troubleshoot and resolve various technical problems related to mobile applications, connectivity, and device setup.. . Help customers enhance their mobile device usage by offering personalized solutions tailored to their needs.. . Accurately document all support interactions and resolutions in the customer relationship management (CRM) system.. . Collaborate with technical teams to escalate complex issues and contribute to the continuous improvement of support processes.. . Follow up with customers to ensure complete resolution of their issues and confirm satisfaction with the support provided.. . Stay informed about the latest developments in mobile technology to provide relevant and up-to-date assistance.. . . Proficiency in Danish and English, with excellent verbal and written communication skills.. . Prior experience in mobile support or technical support is highly desirable.. . Strong diagnostic and troubleshooting skills, particularly with mobile devices.. . Exceptional customer service abilities and effective communication skills with a diverse clientele.. . Familiarity with mobile applications and support tools is an advantage.. . Ability to work independently and efficiently within a remote working environment.. . A genuine interest in technology and a commitment to continuous learning in the mobile industry.. . Company Location: Denmark.