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E-commerce & Shopify Operations Virtual Assistant at Winning Assistants. Job Title: E-commerce & Shopify Operations Virtual Assistant. Position Type:. Full-time. Work Hours: . 8:00 AM – 5:00 PM CST. Work Days: . Monday-Friday. Salary: . $5–$7 per hour (depending on experience). Job Code: . [MR-KFM]. Workplace: . Remote. Preferred Candidate Location: . Philippines. About Our Client. Our client is seeking a highly reliable, detail-oriented Virtual Assistant with strong E-commerce expertise, particularly in Shopify, to support a growing U.S.-based healthcare and wellness brand. This role is revenue-impacting, and the ideal candidate understands that accurate inventory and optimized product listings directly drive sales and customer trust.. This is a full-time role created to ensure consistency, accountability, and high-quality execution, after previous challenges with assistants prioritizing social media over critical e-commerce tasks.. Primary Responsibility (Top Priority): E-commerce & Shopify Management. E-commerce is the #1 priority for this role.. Update Shopify inventory daily (every morning) to ensure the online store accurately reflects the clinic’s true inventory.. Perform a second inventory check later in the day when needed to prevent incorrect “out of stock” listings. . Identify inventory discrepancies and proactively notify the team. . Add new products to Shopify as needed. . Optimize Shopify product listings for quality and performance, including clean, professional product titles and descriptions, basic SEO keyword optimization, and ensuring listings have consistent, high-quality images (photos are provided by the clinic). . Maintain a highly organized and polished Shopify storefront that supports revenue growth. . Secondary Responsibility: Social Media Scheduling & Basic Video Editing. Social media is secondary to e-commerce and supports overall brand presence. . Edit and schedule approximately 5 posts per week across Instagram, Facebook, TikTok, Google Business, and YouTube (as needed). . Perform basic video editing only (simple trimming, captions, hashtags). . Assist with content guidance (what to post or record), then edit and schedule content. . Batch scheduling is preferred (e.g., scheduling content in bulk twice per month). . Light Customer Support (Shopify Messaging Only). Respond to Shopify customer messages approximately once per week. . Handle basic, non-clinical questions (primarily inventory or order-related). . Escalate all medical or clinical questions to the clinic team. . No phone calls required. . Work Style & Accountability. Follow a clear daily process and checklist. . Provide consistent communication during working hours. . Submit weekly and/or end-of-day updates as required.. Demonstrate strong ownership, reliability, and attention to detail. . Tools Used. Shopify (primary), Xero, GoHighLevel (GHL), Social Media Platforms. . Experience Requirements . Medical education or degree: Preferred but not required. Previous experience as a Virtual Assistant: Preferred. Medical license (Doctor, Nurse, PT, etc.): Not required. Basic Requirements. Must be proficient in speaking and writing English very clearly. Must have relevant work experience, especially in e-commerce or Shopify operations. Must be able to submit an NBI Clearance and/or Local Police Clearance before onboarding (mandatory). Must be available for video meetings with camera on when needed. Highly accountable, reliable, and responsive. Strong attention to detail, especially with inventory accuracy. Technical requirements. Device: Reliable laptop or desktop computer.. Internet: High-speed connection (minimum 10 Mbps).. Audio: Noise-canceling headset.. Video: Webcam for virtual meetings.. Workspace: Quiet, professional environment. Company Location: Philippines.