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Spanish Speaking Jobs In Sofia, Bulgaria - Work In Sofia - Paid Relocation at Mercier Consultancy MD. Mercier Consultancy MD is thrilled to announce an incredible opportunity for Spanish Speaking Jobs in Sofia, Bulgaria! This role offers you the chance to live and work in the vibrant city of Sofia, with paid relocation. We're looking for enthusiastic individuals who can leverage their Spanish language skills to support our clients and provide exceptional customer service.. Key Responsibilities. . Handle inquiries and provide assistance to Spanish-speaking clients through various communication channels, including phone, email, and chat.. . Deliver accurate information regarding our services and offerings, ensuring customers receive the best possible support.. . Process orders, bookings, and account changes efficiently and accurately.. . Resolve customer issues and complaints with a positive and helpful attitude.. . Maintain detailed records of customer interactions and transactions in our CRM systems.. . Collaborate with team members and management to enhance the overall customer experience.. . Stay updated on product knowledge and local insights to better assist clients.. . . Fluency in Spanish (both written and spoken); proficiency in English is an advantage.. . Prior experience in customer service or related roles is preferred.. . Strong communication and interpersonal skills, with a focus on delivering outstanding service.. . Detail-oriented and capable of multi-tasking in a fast-paced environment.. . Proficient in using CRM systems and standard office software.. . Positive attitude and problem-solving abilities to resolve customer concerns.. . Willingness to relocate to Sofia, Bulgaria, with all relocation costs covered.. . Company Location: Latvia.