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Business Process Outsourcing Manager at Charger Logistics Inc. Charger logistics Inc. is a world- class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger logistics has transformed into a world-class transport provider and continue to grow. . Charger logistics invests time and support into its employees to provide them with the room to learn and grow their expertise and work their way up. We are entrepreneurial-minded organization that welcomes and support individual idea and strategies.  . We are seeking a seasoned professional to lead and manage the migration of business processes. The ideal candidate will have strong experience in outsourcing and process mapping, with a solid track record in migrating processes across geographies. This role demands maturity, excellent communication skills, and a passion for training and developing teams. . Key Responsibilities: . Lead end-to-end migration of business ensuring seamless transition. . Conduct thorough . process mapping and documentation . of current operational workflows. . Oversee the seamless transition of business operations to . Latin America. , maintaining service continuity. . Partner closely with leadership teams in . North America . to align transition goals and ensure compliance with standards. . Train and develop teams to align with new processes and standards. . Collaborate with cross-functional stakeholders to ensure process efficiency and compliance. Build cultural alignment and enable a smooth working relationship between multi-country stakeholders. . Monitor migration timelines, key performance indicators (KPIs), and operational risk mitigations. . Drive continuous improvement initiatives post-migration. . Act as a change champion, guiding local teams through new processes, expectations, and work styles. . Provide guidance, motivation, and support to team members. . Conduct performance reviews, coaching, and training sessions.. Required Qualifications: . Minimum. 5+ years in Training & Development, Process Migration, or Operations Enablement..  . Proven success in . outsourcing environments. , with strong exposure to . international transitions. . . Solid background in . logistics, transportation, or a related business domain. is preferred. . Excellent communication, documentation, facilitation, and stakeholder engagement skills. . Extensive travel will be required for this role.. Good to have: . Prior experience working with or training teams across. North America or Latin America. . . Exposure to e-learning platforms, digital training tools, or LMS (Learning Management Systems). . Company Location: India.