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Slovenian-Speaking Customer Support for Food Delivery Service Dept. in Greece at Mercier Consultancy. Mercier Consultancy is thrilled to announce an opening for a Slovenian-Speaking Customer Support Representative in our Food Delivery Service Department based in Greece! In this important role, you will be the voice of our brand, assisting Slovenian-speaking customers as they navigate our food delivery platform. Your exceptional service will ensure that our clients enjoy a seamless experience as they order their favorite meals.. This position is perfect for individuals who have a passion for food and a dedication to providing top-notch customer support. If you thrive in a dynamic environment and enjoy helping others, we encourage you to apply!. Responsibilities. . Provide customer support in Slovenian via phone, email, and chat. . Assist customers with inquiries related to food orders, delivery status, and account management. . Document customer interactions and feedback accurately in our support system. . Collaborate with internal teams to resolve customer issues effectively. . Guide clients on how to use our platform and navigate promotions. . Gather customer insights to improve service delivery. . Participate in ongoing training to stay updated on company policies and food delivery trends. . A high level of Slovenian, and a high level of English, both written and verbal, is required. Your nationality and native language must be clearly stated on your C.V. and/or Cover Letter.. Experience in customer support, particularly in the food delivery or hospitality sector. Excellent communication and interpersonal skills. Strong problem-solving abilities and attention to detail. A proactive and customer-focused approach. Able to manage multiple inquiries in a fast-paced environment. Familiarity with customer support tools and food delivery platforms is an advantage. Company Location: Greece.