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Dutch Speaking Customer Service for Telecommunications industry at Patrique Mercier Recruitment By Nellie. Patrique Mercier Recruitment FR is excited to announce an opportunity for a Dutch Speaking Customer Service Representative in the Telecommunications industry. This role is perfect for individuals who thrive in a dynamic work environment and are passionate about providing excellent support to customers.. Responsibilities. . Deliver exceptional customer service to Dutch-speaking clients through various channels including phone, email, and chat.. . Assist customers with inquiries related to telecommunications products and services such as mobile plans, billing, and troubleshooting.. . Handle complaints and technical issues with professionalism and efficiency, ensuring a positive customer experience.. . Educate customers about the features and benefits of different services to enhance their overall satisfaction.. . Keep up-to-date with the latest industry trends, company updates, and product offerings.. . Maintain detailed records of customer interactions and feedback for ongoing service improvements.. . Collaborate with internal teams to resolve complex issues and fulfill customer needs effectively.. . . Fluency in Dutch and English, both written and spoken.. . Experience in customer service, preferably in the telecommunications or technology sector.. . Strong communication and interpersonal skills.. . Ability to troubleshoot technical issues and provide clear guidance to customers.. . Proficiency in customer service software and Microsoft Office applications.. . Detail-oriented with strong problem-solving skills.. . Enthusiasm for the telecommunications industry and a desire to assist customers effectively.. . Company Location: Netherlands.