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Customer Success Manager (Remote - US) at Jobgether. This position is posted by Jobgether on behalf of Aspire Software. We are currently looking for a Customer Success Manager in the United States.. Are you driven by helping others succeed and thrive in fast-paced, tech-driven environments? In this role, you’ll work directly with a portfolio of high-value clients to ensure they receive maximum benefit from their platform experience. You’ll serve as a strategic advisor and trusted partner, building strong senior-level relationships while solving complex business challenges. If you're a collaborative, curious, and results-oriented professional who loves working with customers to deliver measurable value—this is the opportunity to make your mark.. . Accountabilities:. . Manage and grow a portfolio of approximately 35 enterprise-level clients with complex and evolving needs.. . Establish and maintain senior-level relationships to ensure a premium and tailored customer experience.. . Conduct regular outreach and strategy sessions to identify valuable features, provide guidance, and coach clients on best practices.. . Analyze customer engagement data and derive actionable insights to enhance client outcomes and satisfaction.. . Identify upsell and cross-sell opportunities by segmenting customer accounts and aligning solutions with business goals.. . Collaborate across departments to resolve customer issues creatively and efficiently while delivering executive-level communication.. . Mentor junior team members and contribute to the continuous improvement of the customer success function.. . . 4+ years of experience in account management, customer success, or project management in a client-facing role.. . Strong multitasking abilities, attention to detail, and proven success managing multiple high-priority projects.. . Self-starter mentality with the ability to thrive in a fast-moving, entrepreneurial environment.. . Demonstrated aptitude in analyzing data, generating insights, and using metrics to inform client strategy.. . Excellent communication, organization, and collaboration skills across cross-functional teams.. . Ability to travel up to 15% nationwide for client meetings or events.. . Company Location: United States.