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Client Success Manager - East (Remote - US) at Jobgether. This position is posted by Jobgether on behalf of Modern Health. We are currently looking for a Client Success Manager - East in the United States.. This role is a key opportunity to lead and manage large-scale client relationships with Fortune 500 companies, driving adoption, engagement, and long-term retention of mental health benefit solutions. You will serve as a trusted advisor and strategic partner, collaborating closely with senior HR leaders and business executives. With a strong focus on data-driven insights and consultative guidance, you will influence client success and contribute to continuous product and service improvements. This position offers a fast-paced, collaborative environment where your impact directly supports millions on their mental health journeys.. . Accountabilities:. . Manage a portfolio of enterprise accounts, acting as the primary point of contact for high-priority clients.. . Build and nurture strong relationships with stakeholders such as Benefit Managers, HR Executives, and external consultants.. . Partner with clients to develop and execute customized program strategies aligned with their broader benefits offerings.. . Utilize data and analytics to provide actionable insights, inform strategic decisions, and drive engagement metrics.. . Convert clients into advocates by showcasing success stories and enabling reference opportunities.. . Collaborate cross-functionally with Product, Operations, Sales, and Clinical Care teams to ensure successful client onboarding and platform adoption.. . Drive revenue growth through retention, renewals, and expansion opportunities by anticipating and addressing client needs.. . . Minimum 8 years of experience managing client relationships or selling to HR leaders within B2B tech; experience in employer benefits or healthcare sectors is a plus.. . Demonstrated ability to manage complex accounts autonomously and strategically, engaging executive sponsors and senior personnel.. . Strong presentation and communication skills with experience leading high-visibility projects.. . Problem-solving mindset with meticulous attention to detail and a passion for building scalable processes.. . Proven track record in developing and implementing account strategies to maximize customer value and revenue growth.. . Skilled in objection handling, negotiation, and proactive resolution of client concerns.. . Comfortable working in fast-paced, cross-functional environments with a strong sense of urgency and initiative.. . Highly coachable with the ability to give and receive candid feedback effectively.. . Intellectual curiosity and quick adaptability to new tools, concepts, and best practices.. . Deep understanding of client business landscapes to advocate effectively and drive referrals.. . Genuine passion for mental health and a commitment to delivering long-term solutions that benefit clients and their employees.. . Company Location: United States.