We are redirecting you to the source. If you are not redirected in 3 seconds, please click here.

20865226578 - Call Center Agent 1 at Activate Talent. Job Title: Call Center Agent 1 . Schedule: TBD , US Business Hours, EST . Role Overview:. We are seeking a friendly and articulate Call Center Agent to join our team. The ideal candidate will possess excellent communication skills and the ability to engage with clients in a warm, personable manner. You will be the first point of contact for clients, handling inquiries, scheduling appointments, and providing information about our services.. Key Responsibilities:. . Answer incoming calls and respond to client inquiries in a courteous and professional manner.. . Schedule and confirm appointments for spa services.. . Provide detailed information about spa treatments, services, and promotions.. . Address and resolve client concerns or complaints with empathy and efficiency.. . Maintain accurate client records and update appointment schedules.. . Collaborate with spa staff to ensure seamless client experiences.. . Follow up with clients to confirm appointments and solicit feedback on services.. . Perform other administrative duties as assigned.. . . Proven experience as a call center agent or in a customer service role.. . Great Communication Skills: Exceptional verbal and written communication skills.. . Not Robotic: Ability to engage with clients in a warm, friendly, and personable manner.. . Strong problem-solving skills and the ability to remain calm under pressure.. . Proficiency in using call center software and CRM systems.. . Excellent organizational and time management skills.. . Ability to work flexible hours, including weekends and holidays.. . Company Location: Philippines.