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Italian Speaking Customer Service for Food & Beverage industry at Mercier Consultancy MD. Mercier Consultancy MD is delighted to announce an opening for Italian Speaking Customer Service Representatives in the vibrant Food & Beverage industry! If you have a passion for food and love helping others, this is the perfect opportunity for you. As a key member of our friendly team, you'll assist customers with their inquiries and ensure they have a delightful experience through your excellent service in Italian.. Key Responsibilities. . Engage with customers regarding Food & Beverage products, services, and promotions via phone, email, and chat in Italian.. . Provide helpful and accurate information about menu offerings, ingredient details, and dietary options.. . Assist customers with their orders, tracking deliveries, and resolving any issues in a cheerful manner.. . Document all interactions clearly to maintain accurate records and improve customer experiences.. . Collaborate with other teams to ensure seamless service and customer satisfaction.. . Stay updated on new products and trends in the Food & Beverage sector to offer informed recommendations.. . . Fluency in Italian (both spoken and written) is essential; proficiency in English is a bonus.. . Previous experience in customer service, particularly in the food and beverage industry, is preferred.. . Excellent communication skills and a friendly, approachable personality.. . Ability to think quickly and solve problems with a positive attitude.. . Strong organizational skills and attention to detail.. . Comfortable working in a fast-paced environment and managing multiple tasks.. . Willingness to work flexible hours, including evenings and weekends as needed.. . Company Location: Greece.